About James Price
My Education
Bachelor's degree in Mathematics and Computer Science from the University of the Pacific, with a concentration in graphics and simulation.
ServiceNow Certified System Administrator with 4 years of admin experience, with 10 microcerts.
Learning is my greatest strength, and central to my ideology and morality; it is the right thing to do.
My Skills
- Project management (Agile, SAFe, Jira, ServiceNow)
- Process improvement
- Application development
- Coding (JavaScript, C#, VBscript, Fantom, Python)
- Testing (Jira Zephyer plugin, ServiceNow ATF, Ruby Selenium Web Driver scripting)
- Analytics (Excel, Tableau, ServiceNow Performance Analytics)
- Cloud platform administration and development (ServiceNow)
- Training/tutoring
- Documentation and technical writing
- Change and configuration management
- Incident management
- Data transform/migrate (ServiceNow, SharePoint, SQL, Powershell)
My Experience
- 3 years Configuration Manager experience and 1 ServiceNow CMDB implementation (non-admin access)
- 4 years ServiceNow admin and developer experience (100+ agile stories completed), including
- 1 ServiceNow instance migration (ITSM --> CSM), and retirement/backup solutioning - maintained in PPM
- 1 Integration hub spoke installation (DocuSign Spoke)
- 1 Integration refactor
- 1 Scoped App refactor
- 2 Catalog items and 1 record producer developed from scratch
- 5+ Catalog items and workflows refactored
- Developed/maintain ServiceNow SDLC and JIRA project
- 9 years analytics/reporting
- ServiceNow performance analytics
- Microsoft Excel
- Tableau
- 20+ years scripting experience, from a lifelong hobby of creating video games and the more recent joy of automating away business problems, e.g.
- Script to detect users who are logging in and consuming paid licenses, but that are not utilizing them
Top 3 Hobbies/Interests
Mashups
Identity
Identity
The more music we have in the world, the better!
I use Rave.DJ to take two songs and mash them together to make a new song.
Listen to my music, or learn more about the process below
Identity
Identity
Identity
I love learning about physics and philosophy, and their intersection - I have written down and visualized my thoughts on the matter.
Gaming
Identity
Gaming
I love games of all kinds, and I see life as playful in nature. Right now I'm bouncing between Sea of Thieves and Master of Magic.
I've also had a lot of fun working on independent video game and simulation projects over the years.